Insurer offers free doctor consultation for COVID-19

InsurTech Acko General has launched a free doctor consultation on-call service that can be availed by users after taking their COVID-19 symptom checker. It allows anyone to share their concerns with a qualified doctor, all from the confines of their home, and receive appropriate medical advice instantly.

The AI-based symptom checker is based on the WHO and Ministry of health and family welfare guidelines.

The do-it-yourself tool asks questions about common symptoms of infection, such as fever, cough, weakness, sore throat, chest pain or difficulty in breathing and travel history. Using its AI algorithm, it shows a risk assessment instantly - low, moderate or high risk.

Depending on the severity, it immediately facilitates a telephone consultation with a doctor to discuss the symptoms further and suggest the next steps. Acko appointed actuary, head of product development Biresh Giri said, “Right now, people are anxious and even a minor ‘flu-symptom can cause panic. We want to help ease their fears and assist them in getting medical attention promptly, and to support the potentially burdened public healthcare in our own small way.”

Within a few hours of its launch, Acko had facilitated 300+ doctor consultations and thousands of symptom checks.

Source: Asia Insurance Review